Professional Experience

Gartner

Research Specialist Intern -> Full Time (May 2024 - Present)

Engineered a demand sensing model in MS Excel to assess and categorize 50,000+ client inquiries, pinpointing keyword frequencies and language discrepancies to better align analyst recommendations with client goals
• Devised and implemented research-backed solutions, reducing MS Teams NCVI Support Channel posts by 30%, allowing subject matter experts to focus more on revenue-generating initiatives, including handling inquiries and publishing research
• Presented project processes and findings to team members, manager, and practice leader, and facilitated a discussion fostering collaborative learning and achievement, increasing engagement and buy-in from Tech CEO practice members

Environmental Consultant (Sep 2024 - Jun 2025)

Assessed plant suitability across 16 ecotopes in the City of Los Angeles, recommending native species based on soil texture, water needs, sun exposure, and ecological value
Created a structured plant selection database using Calscape, Calflora, and iNaturalist, optimizing plant choice for long-term resilience and low maintenance
Integrated spatial data from city planning documents and ecological maps to align species selection with zoning, population density, and microclimate variations
Collaborated with teammates to identify landscaping solutions that support biodiversity, reduce irrigation demand, and improve ecosystem services in urban environments
Produced a GIS-backed plant recommendation model to inform citywide landscaping strategies and align with sustainability goals

Nonprofit Consultant (Jan 2024 - Jun 2024)

Collaborated with a team of five students to consult a U.S. based nonprofit, developing a series of three potential revenue-generating ventures to advance its mission of providing game design, coding, and animation education to underserved youth
Conducted primary research through interviews with students, staff, and industry leaders, and secondary research by analyzing existing data; created financial models to identify most feasible, profitable, and mission-aligned venture
Pitched ‘Talent Accelerator’ venture with projected annual revenue over $1M to a board of investors using an industry-relevant deck, testimonials, and data, confidently handling post-pitch questions and securing second place of twelve teams

Head Coach (Jun 2022 - Dec 2022)

Managed a team of 30+ sixth grade boys in national tournaments across New England, providing guidance in a highly competitive environment
Created strategic practice regimens 2 times a week to address team shortcomings, resulting in heightened future play
Acted as liaison between parents, officials, and opposing coaching staffs to guarantee fair and positive playing experiences
Developed a supportive and motivating team culture, fostering a sense of camaraderie, discipline, and sportsmanship among players

Youth Lacrosse Referee (Mar 2018 - Aug 2022)

Ensured the well-being of 150+ young athletes by enforcing league rules while maintaining a fair, fun, and smooth game
Mediated disagreements between opposing teams through thorough communication and explanation of league policies
Oversaw preparation and set up of all equipment and field space to satisfy requirements of league regulations
Collaborated with fellow referees and league officials to resolve rule interpretations, address any issues or concerns, and maintain consistency in officiating standards

Food Runner (Apr 2020 - Sep 2021)

Mastered fast-paced environment, operating in various roles, such as food runner, host, bus boy, and take out specialist
Managed thousands of dollars of cash inflow every night, assuring drawer accounted for all monetary transactions
Remained knowledgeable about food industry trends and cultures by communicating extensively with managerial staff
Assisted in the setup and breakdown of the restaurant, including arranging tables, stocking supplies, and performing opening and closing duties to ensure smooth daily operations

Server (Apr 2019 - Sep 2019)

Generated a welcoming and lively atmosphere, greeting and conversing with 100+ residents during each meal period
Developed positive relationships with residents, recognizing individual preferences and dietary restrictions to offer personalized recommendations and accommodate special requests
Memorized 20 daily menu and dessert options every shift in order to present selection to residents in an authentic way
Maximized every shift by preparing station, taking residents orders, and delivering meals in an amicable manner

Food and Beverage Service Specialist (May 2018 - Oct 2018)

Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner, ensuring a positive and memorable experience
Efficiently prepared and served a variety of Dunkin' Donuts menu items, including coffee, donuts, sandwiches, and baked goods, following standardized recipes and quality standards
Operated cash registers and handled cash transactions accurately, ensuring proper cash handling procedures and maintaining accountability for sales
Assisted with inventory management by monitoring stock levels, rotating products, and notifying management of replenishment needs